Shipping and Tax
Shipping and taxes will be calculated based on the country and method of delivery. Shipments will be sent out on the same day if the purchase is made before 12pm local time, and next day if it is made after.
Depending on your location and your choice of courier, this can take between 3-7 business days. Estimates are provided based on the courier’s regular timelines. However, we cannot guarantee that your shipment will be delivered within this timeframe.
Customs
MoDrives is not responsible for any additional costs related to the custom taxes and regulations relative to your shipping country.
We recommend contacting your local customs authority to determine the cost price prior to completing your purchase.
You have 1 business day to notify us regarding a return and 3 business days to exchange your items.
If you would like to return or exchange your items, please take the following steps:
• Contact us at support@modrivesa.com with your name, address, order number, and explanation of the reason for your return or exchange.
• The items must still be tagged, unworn, and undamaged. We might ask you to share a photo if necessary.
• Please note that Swimwear, Beauty products, Food, Fine Jewelry & Accessories are non-returnable due to hygiene restrictions
• After approval, we will contact you with instructions for the return.
• You must enclose your return slip with the returned item.
• You will be responsible for the shipping cost as well as the duties and taxes.
• As we do not give refunds, we will provide you with store credit for another purchase upon receipt and acceptance of your product.
If you require any further information, please contact a member of our personal service team at support@modrivesa.com or call us at +966533077608
Please allow 10 business days for your order to arrive. If more than 10 business days have passed please email us at support@modrivesa.com
to review the status of your order. Refunds will be handled through email if necessary.